OUR AMAZING SUPPORT STAFF

Our office runs smoothly thanks to the tireless work of our amazing support staff. Our support staff handles everything from e-filing, preparation of correspondence, phone calls, planning special events, personal assisting, client management, accounts receivables, running firm errands, and special projects. Anything and everything to make sure the attorneys and legal professionals can concentrate on our most important person: THE CLIENT.

NOTE TO TEAM: The individuals below are NOT in order of preference. You appear in alphabetical order. I do not prefer one of you over the other (or at least if I did, I would never admit it, lol).

LAURA CANALES

Legal Assistant

Laura wears many hats—and wears them well. As Irama’s right hand, she handles day-to-day administrative support with efficiency and grace, while also juggling special projects that keep the firm moving forward. Laura also supports Stephany with client follow-up, ensuring no detail is overlooked and every client feels seen and heard.

Reporting to both of them (lucky her!), Laura somehow manages to keep everyone on track with a smile and a sense of humor. Her adaptability, initiative, and calm demeanor make her an essential member of our team.

lcanales@probatelawmiami.com

ELIZABETH CARDENAS 

Legal Assistant

Elizabeth works hand-in-hand with Stephany to provide amazing customer service to new clients, current and past clients. She assists the clients with the Estate Planning process, obtaining information and important end-of-life decisions so we can prepare comprehensive estate planning documents. Elizabeth will be starting law school in the fall of 2025!

Elizabeth has the right amount of patience, which, let’s be honest, she will absolutely need being Stephany’s administrative assistant (we all know her high standards for efficiency and accuracy will drive even Mother Theresa a little crazy). She may even ensure Irama is kept alive and well so that the business thrives.  She has a “can-do” attitude as well as a steady inner drive.  Her hobbies include reading and overachieving. (kidding, but also, not).

ecardenas@probatelawmiami.com

CHLOE GREENSWEIGHT

Billing & Accounts Manager

Chloe joined the team as the Administrative Assistant to Irama Valdes, Esq.. in the early part of 2024. She quickly showed her ability to learn quickly and was transitioned to Billing Assistant in the late summer of the same year. In the beginning of 2025, Chloe was promoted to Billing & Accounts Manager. Chloe brings a fresh perspective and drive having worked 3 years in customer service prior to starting with IVPA. Chloe is amazing at multitasking and has a keen eye for detail. She comes with experience in Project Management and enjoys completing to do lists and getting people organized.

Chloe comes to us from Texas and brings a bit of Southwestern charm to our office. She loves to knit and has created some adorable gifts for us. We love her!!

billing@probatelawmiami.com

DANIELLE IGLESIAS 

Reception and Assistant

Danielle was born in Venezuela and raised in Miami since the age of 4. What began as a career in healthcare eventually turned into a path to the virtual business world. Danielle started as a virtual receptionist/assistant in 2011 where her dedication, professionalism, and commitment to delivering exceptional customer service quickly became evident as she opened her own virtual office company.

Danielle takes pride in being one of the friendly and professional voices that callers first encounter when reaching out to IVPA since 2020. She makes it her goal to ensure seamless communication with callers, allowing staff to focus on what they do best: getting the work done efficiently and effectively.  Danielle enjoys spending my free time with her husband and two daughters wherever the sand meets the sea.

receptionist@probatelawmiami.com

DAYANARA (“DAYA”) MALLEN 

Assistant

Daya is the friendly face that welcomes you when you walk through our doors and the organizational backbone that keeps our office running smoothly. From managing incoming and outgoing mail to keeping our office stocked and efficient, Daya ensures everything behind the scenes flows seamlessly. She also plays a critical role in the legal process, handling e-filing, e-service, and maintaining our firm’s calendar with precision and care. Her attention to detail and calm under pressure make her an indispensable part of our team—and a trusted point of contact for both staff and clients alike.

When Daya is not attending school to obtain her bachelor’s she loves spending time with family and friends, watching tv, and sending funny memes to our team.

assistant@probatelawmiami.com

SEBASTIAN UGARTE

Administrative Assistant

Sebastian joined the team as the Administrative Assistant to Irama Valdes, Esq.. He brings fresh perspective and high efficiency. Sebastian is proactive and the Webster Dictionary’s second definition to “I’ll figure it out.” Sebastian is slowly transitioning to Legal Assistant before he leaves us in the summer to start law school in the fall of 2025.

Sebastian is a Miami native, one of three brothers, and certainly the most competitive of all our staff (ask him who won our Christmas Aguinaldos, a week-long competition of friendly games).

admin@probatelawmiami.com

CAROLINA VALVERDE 

Reception

Carolina will probably the first person you speak to when calling our offices. Her bright disposition, empathy, compassion, and willingness to help makes her an amazing first impression of the firm. Born and raised in Miami, Carolina has been working in customer service since she was 15 years old. Carolina accurately reflects what IVPA is all about: caring about our clients as if they were family. We often get feedback about Carolina’s professionalism and exceptional customer service and we are so happy to have her.  In her spare time, she loves customizing shoes, taking her dog for playdates and enjoys traveling with her closes friends to new places.

receptionist@probatelawmiami.com